Dear Customers,

It is our goal to offer you the best possible service, as promptly as possible and to deliver each of your orders perfectly. Nevertheless, errors may occur and / or questions may remain initially unresolved!
Tto help you as quickly and appropriately, please use our support system! You have the possibility to choose the type of contact & contact time yourself and to give us further information for the process!

If you have decided to start a return, you will find the form here as Download, please attach it to / add with the return shipment!

Frequently asked questions we answer here

For all other requests, problems and suggestions, we ask you to select one of the topics below. In the respective core topics you have the option to select further details / subjects!

Attachments: Once your ticket has been opened, you will receive a confirmation email. From here you can submit additional information (Images, PDFs, etc) as a file attachment!

Important note for guns from foreign manufactors

Unfortunately, we cannot provide advice and/or compatibility information for weapons and products that we do not have in the shop. We always offer the best service and advice, but this is only possible if we also have the products on site. We therefore ask for your understanding that we unfortunately cannot make any recommendations for third-party weapons.

Our support team will contact you as soon as possible!